CONSUMER INFORMATION

It is important to the BDRI that we provide an impartial and transparent Certification service and like to receive input from any concerned parties on the performance of our Operators at any time. If you as a consumer believe that an Operator has acted fraudulently or are concerned about a procedure regarding the BDRI’s certification process please contact us info@demeter.org.au or use the complaint form below.

The BDRI has a policy of ensuring there is impartiality in their certification decisions. Further the BDRI takes complaints against Operators very seriously.

Lodge a Complaint

OPERATOR INFORMATION

The BDRI has a policy of ensuring there is impartiality in their certification decisions. The option for an Operator to appeal against a BDRI decision is a basic right. The BDRI has an appeals process for further information please contact us info@demeter.org.au.

FORMS & APPLICATIONS